Shipping policy

Thank you for shopping with Giame & Co. We currently ship only within the United States and eligible U.S. territories.

Order Processing

Orders begin processing shortly after they are placed.

Please allow approximately 1–3 business days for order processing. Business days do not include weekends or U.S. holidays.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Order-processing time is separate from shipping and delivery time.

Shipping Destinations

We currently ship to:

  • All 50 U.S. states
  • P.O. boxes
  • APO/FPO U.S. military addresses
  • Puerto Rico
  • Guam
  • American Samoa
  • The U.S. Virgin Islands

We do not currently ship internationally.

Estimated Delivery Times

Products may ship from either a U.S. warehouse or an overseas warehouse.

Estimated standard shipping times are:

  • U.S.-warehouse products: approximately 2–5 business days after shipment
  • Overseas-warehouse products: approximately 5–10 business days after shipment

These estimates do not include order-processing time.

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, high order volume, address issues, and other circumstances outside our control may affect delivery. Trendsi currently does not offer expedited or overnight shipping for dropshipping orders.

Shipping Charges

Shipping charges, when applicable, are calculated and displayed at checkout before your purchase is completed.

The shipping amount shown at checkout is the customer-facing shipping charge for your order.

Original shipping charges are nonrefundable unless otherwise required by law or stated in our Return and Refund Policy.

Multiple Packages

Products may be fulfilled from different warehouses. Because of this, items in the same order may arrive separately and at different times.

You may receive multiple packages, shipping confirmations, or tracking numbers. You will not be charged an additional customer-facing shipping fee solely because your order is divided into multiple packages.

Tracking Your Order

Tracking information may take up to 48 hours to update after your shipping confirmation is sent.

If your tracking shows that your package was delivered but you cannot locate it, please:

  1. Check your mailbox, porch, front door, and other delivery areas.
  2. Ask household members or neighbors whether they received it.
  3. Allow one additional business day, as carriers may occasionally mark packages delivered shortly before arrival.
  4. Contact the shipping carrier using your tracking number.
  5. Contact us at support@giame.co if you still need assistance.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us immediately at support@giame.co if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered processing.

Giame & Co. is not responsible for delays, failed deliveries, or lost packages resulting from an incorrect or incomplete address provided by the customer.

Additional shipping charges may apply if an order must be resent due to an incorrect or undeliverable address.

Lost Packages

If your package appears to be lost in transit, please contact us at support@giame.co with your name and order number.

We will review the tracking information and provide the appropriate next steps.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your item arrives damaged, defective, or incorrect, contact us immediately at support@giame.co and include:

  • Your full name
  • Your order number
  • A description of the issue
  • Clear photographs of the item, packaging, and shipping label

We will review the issue and work to make it right.

Order Changes and Cancellations

Orders begin processing shortly after purchase. Changes and cancellations are not guaranteed after an order has been submitted.

Contact us as soon as possible at support@giame.co if you need assistance. Once an order has entered processing or shipped, it may no longer be eligible for cancellation.

Contact Us

For questions about shipping or your order, contact us at:

Giame & Co.
support@giame.co